Privacy policy

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HW Media Management is committed to protecting your personal information. This policy explains what data we collect when you use our site, how we use it, and the rights you hold under UK data protection law.

Who handles your data

HW Media Management is the data controller for information collected through this site. We determine how and why your personal data is processed. You can contact us at [email protected] with questions about how we handle your information.

What information reaches us

We collect two types of data: information you provide directly, and information generated by your use of the site. When you contact us through our email address, we receive your email content, your address, and any details you choose to include. When you browse the site, our server logs capture your IP address, browser type, pages visited, and timestamps of each request.

We do not collect payment information, account credentials, or location data beyond what your IP address reveals. No registration system operates on this site, so we hold no passwords or profile details.

How we use your information

Your data serves three purposes. Email messages you send allow us to respond to your enquiry and, where you request it, consider topic suggestions for future articles. Server logs help us understand which content readers find useful and identify technical problems. IP addresses assist in detecting abuse such as automated scraping or denial-of-service attempts.

We process this data under the lawful basis of legitimate interests – maintaining the site, improving its content, and protecting it from misuse. Where you contact us, we also rely on the necessity of responding to your communication.

Third parties and data processors

We use analytics software to measure site traffic. This service processes aggregated usage data on our behalf, and the provider's own privacy policy governs how they handle information passing through their systems. Embedded content from external platforms may set cookies or collect interaction data through their own mechanisms, which we do not control.

Your data is not sold, rented, or shared for marketing purposes. No third party receives identifiable personal information unless required by law or necessary to prevent harm.

Your rights under UK GDPR

The Data Protection Act 2018 gives you several rights. You may request a copy of the personal data we hold about you. You can ask us to correct inaccurate information, delete data where we no longer have a legal basis to keep it, or restrict processing in certain circumstances. You have the right to object to processing based on legitimate interests, and to request that data be transferred to another controller in a structured format where technically feasible.

To exercise any of these rights, email [email protected] with details of your request. We will respond within one month. If you believe we have mishandled your data, you may lodge a complaint with the Information Commissioner's Office at ico.org.uk.

Data retention

Server logs are kept for 90 days, then automatically deleted. Email correspondence is retained for as long as necessary to address your enquiry and for one year afterward, unless you request earlier deletion or the exchange concerns an ongoing matter. Analytics data is stored in aggregated form with no retention limit, as it cannot identify individuals once anonymised.

Children's privacy

This site is not directed at individuals under 18. We do not knowingly collect personal information from minors. If we learn that a person under 18 has submitted data without parental consent, we will delete it promptly.

Changes to this policy

We may update this privacy policy to reflect changes in how we handle data or to comply with legal requirements. The revised version will be published on this page with a new effective date. Material changes will be highlighted at the top of the policy for 30 days after publication.

This is an information site. We do not sell goods or services.

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