HW Media Management is an independent information portal covering social media marketing and digital marketing for UK audiences. If you have a question about the subject, spotted something on the site you'd like us to correct, or have a topic idea you'd like us to consider, this page tells you how to reach us.
How to reach us
The best way to contact us is by email. Our inbox is open for messages at any time:
We aim to reply within 48 hours on working days. If your message is more involved, it may take a little longer, but we will always acknowledge receipt.
What to write to us about
We welcome three kinds of message:
- Questions about social media marketing or digital marketing – if something on the site raised a question we haven't answered, let us know.
- Corrections – if you believe any information on the site is inaccurate or out of date, we'd like to hear about it. Please include the page URL and the specific point you'd like us to look at.
- Topic ideas – if there's an aspect of digital or social media marketing you'd like us to cover, we read every suggestion.
What we cannot help with
We are a content and information site, not a consultancy. We are not able to give personal marketing advice, manage campaigns on your behalf, or recommend specific tools or agencies for your business. For those needs, a professional marketing consultant or agency is the right route.
After you write
Every message goes to the same inbox and is read by the editorial team. We do not use automated filtering that might bury a genuine query, but we do not respond to commercial solicitation or link-exchange requests.